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Return Policy
Fly Fishing Bum Inc. will make every effort within reason to ensure that you the customer is 100% satisfied with our service and products. If you are not happy with an item you may return the item in new condition within 7 days for a full refund except for shipping charges. Items covered by a manufacture warranty will need to be sent into that manufacture for warranty claims.
Sales Tax
Gorge Fly Shop, Inc. is located in Oregon which does not have or charge sales tax. Buy from us and save!
Domestic Shipping
All orders of $50.00 or more shipped within the continental US, Alaska and Hawaii are shipped for free. This free shipping is only offered in the lower 48 US States on float tubes, pontoon boats, and rafts.  Items will be shipped UPS Ground or US Postal Service depending on your area, the size of the item and cost.
 
All items will be shipped with insurance included in free shipping. 
Delivery time for UPS Ground generally takes 2-6 working days.  US Postal Parcel Post generally takes 3-8 working days.
 
We can ship your order via faster methods  if you request, you will be charged the additional shipping charges minus the standard shipping cost. All orders are shipped next business day.
 
We reserve the right to refuse service to anyone, if we believe it is in our best interest.
International Shipping
Most items are shipped US Postal Global Express unless length or weight restrictions will not allow it, expect delivery in 4-7 days.  Most oversized items will be shipped US Postal Airmail Parcel Post or other surface method, expect delivery in 1-5 weeks or more.
 
The most reliable and fastest method of shipping is UPS, this is much more expensive.  Some items that are to long to ship through the Postal Service may have to be shipped through ups.
Standard International shipping charges are listed below for most items
 
$20.00 - $299.99 order: standard shipping $19.95
$300.00 - $499.99 order: standard shipping $9.95
$500.00 and up order: standard shipping is FREE
 
Fly line orders over $50.00 can be shipped global priority for free due to their low weight.  Check on other light weight items and we may offer a lower shipping cost on smaller orders.
 
Over sized or heavy items will not be shipped at our discounted standard shipping rate due to the expense.  Extra shipping charges will apply so please check with us before ordering.
 
International shipping time is not guaranteed, some areas may take longer for shipping than others.  Shipping time does not always include time spent in customs, some customs offices are slower than others.
Customer is responsible for any customs or duty fees on merchandise.
All orders are shipped next business day.
 
We reserve the right to refuse service to anyone, if we believe it is in our best interest.

 
Steelheadbum.com is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to info@steelheadbum.com with "unsubscribe" as the subject line. Steelheadbum.com does not sell, trade or rent your personal information to others.
 
 
We reserve the right to refuse service to anyone, if we believe it is in our best interest.
 

Disclaimer for Links to External, Third Party Web Sites

Links to external, or third party Web sites, are provided solely for visitors' convenience. Links taken to other sites are done so at your own risk and steelheadbum.com accepts no liability for any linked sites or their content. When you access an external Web site, keep in mind that steelheadbum.com has no control over its content.

Any link from steelheadbum.com to an external Web site does not imply or mean that steelheadbum.com endorses or accepts any responsibility for the content or the use of such Web site. steelheadbum.com does not give any representation regarding the quality, safety, suitability, or reliability of any external Web sites or any of the content or materials contained in them. It is important for users to take necessary precautions, especially to ensure appropriate safety from viruses, worms, Trojan horses and other potentially destructive items.

When visiting external Web sites, users should review those Websites' privacy policies and other terms of use to learn more about, what, why and how they collect and use any personally identifiable information.
 

Content and Links Disclaimer
Steelheadbum.com seeks to ensure that all content and information published at this Web site is current and accurate. The information at steelheadbum.com does not in any way constitute legal advice and steelheadbum.com cannot be held liable for actions arising from its use. In addition, steelheadbum.com cannot be held responsible for the contents of any externally linked pages.
 

Privacy Policy

Steelheadbum.com does NOT use any visitor information for any purpose other than to help improve the Web site & our customers. Email addresses submitted through our forms and any other visitor information is never sold or used for any other purpose. Information allows us to respond to inquiries if needed, improve our Web site, send newsletters, and ban spammers and hacking attempts.

In addition, no visitor information is available at this Web site or anywhere else that is publicly available.

NOTE: Spammers, hackers, and others conducting questionable behavior will be banned from this Web site and reported to appropriate authorities, including law enforcement for Internet crimes, solely at the discretion of the Web site owner and server owner. We save all spam to provide to law enforcement as evidence for prosecution. See also our Terms and Conditions of Use. We have a zero tolerance policy for spammers.
 

Terms and Conditions of Use

The Web site from which you accessed this agreement (“steelheadbum.com”) is provided to you subject to the following conditions. These terms are in addition to any other terms governing access to the Web site. By visiting (in any manner) the Web site you accept these terms and conditions (the “Terms of Service”). Please read them carefully.

 
 
 
 

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Free Shipping on orders $50.00 or more, and no sales tax in the USA.


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201 Oak St | Hood River | Oregon | 97031-2027 | Need Help? Contact the Gorge Fly Shop team @ 541.386.6977